Delivery and Returns

Urban Plant Growers ships Australia wide, using Australia post or equivalent postal carriers. Our warehouse location is Sydney, so delivery time will vary based on customer location. Shipping and handling fees are calculated and added to your order in the checkout. Regular and express postage are both available.
Urban Plant Growers is happy to pay for return postage if the product is deemed defected. The customer will then have the choice between reimbursement or a new unit. 
Typical postage times for regular post an be found in the table below:
Days to deliver Postcodes covered
Sydney Metro up to 2 1000,1920, 2000-2239,2555-2574,2740-2786
NSW Country up to 3 1921-1999,2240-2483,2500-2554,2575-2599,2621-2647,2649-2714,2716,2720-2730,2787-2880
Canberra Metro up to 2 0200-0299,2600-2620,2900-2920
Melbourne Metro up to 3 3000-3210,3335,3341,3425-3443,3750-3811,3910-3920,3926-3944,3972-3978,3980-3983,8000,8899
VIC Country up to 4 2648,2715,2719,2731-2739,3211-3334,3342-3424,3444-3749,3812-3909,3921-3925,3945-3971,3979,3984-3999
Brisbane Metro up to 3 2484-2494,4000-4370,4373-4381,4400-4405,4500-4580,4600-4610,4614-4618,9000-9919
QLD Near Country 2 - 4  4371-4372,4382-4399,4406-4499,4581-4599,4611-4613,4619-4723,9920-9939
QLD Far Country 2 - 5 4724-4870,4872-4873,4877-4888,9940,9998
Far North Queensland 4 - 12 4871,4874-4876,4889-4899
Adelaide Metro 2 - 4 5000-5199,5800-5999
SA Country 2 - 5 5200-5749
Perth Metro 4 - 5 6000-6214,6800-6999
WA Country 5 - 8 6215-6723,6750-6762
WA Country Far 7-9 6725-6743,6750-6770
Tasmania 3-5 7000,7254,7258-7999
Tasmania Remote 13-17 7255-7257
Darwin City/Subs 3-6 0800-0821,0823-0834
Alice Springs 6-9 0870-0871
NT Other* 12-13 0822,0835-0869,0872-0879,0882-0999
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